Support ServicesWe believe I.T. should be an integral part of your business, not farmed out to a nameless voice at the end of a telephone line, or a random technician who'll turn up knowing nothing about your business and you'll most likely never see again. All our support plans have a single point of contact for your business. That person will get to know you, your staff and how your business works, and over time will become a familiar face around the office. Computer HardwareMinotaur has accounts with a number of the UK's leading computer hardware distributors and are able to offer our customers hardware at substantially below normal retail prices. The majority of computers we provide to customers are assembled and configured in-house, tailored to the requirements of your business and in many cases the staff member who will be using the machine. We Hate WasteAs equipment ages, many businesses find themselves scrapping out-of-date hardware in favour of complete replacements. Computers built by Minotaur are assembled using only components with an extended life cycle ensuring that as time progresses, incremental upgrades can be performed to keep systems up to date. Even when computers do reach the limit of their upgradeability, they are not scrapped. Many older office computers can be put to good use providing network infrastructure in the form of routers, firewalls and other devices. At Minotaur we firmly believe in using every computer to the fullness of its possible life cycle.
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Other Services At the same time, you'll get the benefit of Minotaur's support infrastructure behind you. If your on-site technician is unable to resolve a query they can refer the issue to someone most experienced in that area. If there are larger projects to be undertaken (such as changes to infrastructure or relocation) your technician will be able to call on Minotaur's resources to implement changes with as little disruption to your business as possible. |
